It allows businesses the seamless management of all replies from all chat marketing, and for a live agent to jump into the conversation. The OmniChat inbox is a single unified inbox for seeing all conversations happening across chat apps. OmniChat also extends the reach of chat marketing campaigns by giving marketers the ability to reach prospects and customers on multiple messaging apps from one campaign. OmniChat by MobileMonkey addresses the need of businesses and marketers to simplify the task of creating and responding to the inbound chat inquiries that originate from different sources.
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